Announcement of matters based on the “Act on the Protection of Personal Information” in Japan.
Announcement of matters based on the “Act on the Protection of Personal Information” in Japan.
Pursuant to the Act on the Protection of Personal Information in Japan (hereinafter referred to as the "Personal Information Protection Act"), announcement of matters are as follows:
1. Matters concerning announcement of the utilization purpose of personal information
All companies of Restar Group (in general, the term "Restar Group" refers to Restar Holdings Corporation and its consolidated subsidiaries and affiliates, including companies specifically acknowledged by Restar Holdings Corporation) use the personal information we hold for the following purposes.
| Type of “personal information” | Utilization purpose | |
|---|---|---|
| (1) | Customer information |
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| (2) | Information on inquiries, complaints, etc. |
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| (3) | Information of subcontractors |
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| (4) | Shareholder information |
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| (5) | Employee information (including retirees and temporary staff) |
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| (6) | Job applicant information (including internship applicants) |
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| (7) | Information of visitors to the facilities of Restar Group (including prospective visitors) |
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2. Utilization purpose of entrusted personal information
Restar Group will use personal information received from clients related to entrustment for the purpose of fulfilling the agreement related to the entrusted business.
3. Acquisition by merger, spin-off, or business succession
In the case that the Group acquires personal information through a merger, spin-off, or business succession, it will handle the information to the extent necessary to achieve the purpose of use of the information established before the relevant merger, spin-off, or business succession.
4. Matters joint utilization
Restar Group may jointly utilize acquired information within the Group by clearly indicating the purpose of use at the time of acquisition, or within the scope of the utilization purpose specified in Paragraph 1.
| Utilization purpose of joint users | Appropriate response to inquiries, etc. (including requests for disclosure, etc. and complaints set forth in the following paragraphs 11 and 12; the same shall apply hereinafter). | Communications, business negotiations, quotations, provision and dispatch of goods and services (including after-sales services and user support), settlement, credit management, etc. regarding transactions within Restar Group | Consideration and decision-making on hiring, business communication within the Restar Group, personnel management, education and training, etc. |
|---|---|---|---|
| Categories of personal information to be jointly utilized | Address, name, age, gender, telephone number, e-mail address, details of inquiries, etc., of the inquirer or the person who requests materials, consulates or makes complaints, etc. | Client’s company name (trade name), address, affiliation, title, name, telephone number, e-mail address, account number, etc. | Organization name (company name, school name, etc.), title, name, gender, date of birth, address, telephone number, e-mail address, etc. |
| Scope of jointly utilizing users | Restar Group https://www.en.restargp.com/network/ |
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| Management Representative | 3-6-5 Higashi-Shinagawa, Shinagawa-ku, Tokyo Restar Holdings Corporation Representative Director Tomoharu Asaka and all companies of Restar Group (Please check the address, company name and representative on each company’s website.) |
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| Method of acquiring information | Business cards, questionnaires, oral communication, web forms, e-mail, etc. | Documents, web forms, and email | |
5. Security control action
Restar Group will take the following necessary and appropriate action to prevent leakage, loss, or damage in respect of the personal data handled by itself and to otherwise securely manage personal information.
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Establishment of a basic policy
In order to ensure the appropriate handling of personal data, we have established a basic policy on the compliance with relevant laws and guidelines, matters concerning security measures, handling of complaints, and contact points for inquiries.
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Establishment of rules for handling personal data
For each stage of acquisition, use, storage, provision, deletion, disposal, etc., we have established rules for handling personal data in relation to treatment, responsible persons and persons in charge, and their duties.
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Organizational security control action
In addition to the appointment of a division manager in charge of personal data handling, we have specified the employees who are to handle personal data and the scope of personal data handled by such employees, and have established a system for reporting to the manager in the event that any fact or signs of violations of laws and regulations are discovered. In addition, we regularly inspect the status of the handling of personal data by ourselves and audits by other departments.
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Human security control action
We provide regular training to employees on the matters concerning the handling of personal data. In addition, matters related to confidentiality are stated in the rules of employment.
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Physical security control action
We take measures to prevent the theft or loss of devices, electronic media and documents containing personal data, and the easy identification of personal data.
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Technical security control action
Access control is implemented to limit the scope of persons in charge and the personal information databases. We have also introduced a mechanism to protect information systems that handle personal data from unauthorized external access or malware.
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Understanding of the external environment
Security control action are implemented under the understanding of the systems for the protection of personal information in each country where personal data is stored.
6. Matters to be made knowable to the Principal with regard to retained personal data
- Utilization purpose of the personal data retained by Restar Group: Same as the utilization purpose specified in Paragraph 1.
- Personal information handling business operator of retained personal data: all companies of Restar Group.
- Procedures for responding to requests for disclosure, correction, addition, deletion, suspension of use or elimination, or suspension of provision to the third party, of retained personal data: Same as the procedures specified in Paragraph 12.
- Contact for complaints about the handling of retained personal data: Same as the filing place specified in Paragraph 12.
7. Provision of personal data to third parties
Restar Group will not provide personal information to third parties without the consent of the Principal, except in the following cases.
When we entrust services related to personal information, we will make an agreement to require the trustees to properly manage personal information, and will take supervision and guidance to them.
- When it is required by laws and regulations.
- When it is necessary for the protection of a human life, body or property, and it is difficult to obtain the consent of the Principal.
- When it is particularly necessary for the enhancement of public hygiene or the promotion of fostering healthy children, and it is difficult to obtain the consent of the principal.
- When it is necessary to cooperate in regard to a central government organization or a local government, or a person entrusted by theme performing affairs prescribed by laws and regulations, and obtaining the consent of the Principal is likely to interfere with the performance of the said affairs.
8. Preparation of pseudonymously processed information
For information on the preparation of pseudonymously processed information within Restar Group, please refer to this page.
9. Preparation of anonymously processed information
For information on the preparation, etc. of anonymously processed information within Restar Group, please refer to this page.
10. Matters concerning the handling of your access information on the website
- Regarding cookies, web beacons and IP addresses
Restar Group may use cookies, web beacons and IP addresses (hereinafter referred to as “Cookies”) for the purpose of improving the convenience of the websites operated by Restar Group, conducting marketing activities and obtaining customer trend data on the websites operated by Restar Group as well as improving the services of the websites as a result.- About cookies
The term “cookie” refers to the function that sends Internet browsing information (IP address, date and time of viewing, ID, password, etc.) from the web server to the web browser of the device you use. When you browse a web page, the web server of the website sends Internet browsing information to the web browser of the device you use, and the operator of the website can know that you accessed the web page from the same device. - Purpose of using cookies
The purpose is to improve the convenience of the website by identifying the user’s device and eliminating the need to repeatedly enter the same information, to conduct marketing based on your browsing information, to obtain customer trend data on the website operated by Restar Group as well as to improve website services. - How to reject cookies
You can refuse to accept Cookies or suspend their functions through your browser settings.
- About cookies
- About use of Google Analytics
Google Analytics may be used on the website of Restar Group to obtain customer trend data on the website and thereby improve website services. Google Analytics uses cookies to collect trend data on the website without identifying an individual.
Please refer to the Google Analytics Terms of Use and Google’s Privacy Policy for information on how usage information is collected and used.Google Analytics Terms of Service
Google Privacy Policy
11. Matters concerning procedures, etc. for responding to requests for disclosure
Restar Group will respond to requests from the Principal or his/her agent for disclosure, correction, addition to, deletion, suspension of use or erasure, and suspension of provision to a third party (hereinafter referred to as "disclosure"), of retained personal data. Upon the request of disclosure, please use the following method.
[Request method]
Restar Group accepts requests for disclosure. of personal information held by each Restar Group company from the person who is the information subject or his/her agent, etc.
As a general rule, in order to confirm your identity, we accept requests only by mail. Please prepare the necessary documents listed on the “Request form, etc.” below and send them in an envelope.
[Request form, etc.]
- Request form (required)
- Please download the request form for disclosure of retained personal data, and fill in all prescribed items.
- Identification documents (required)
- A copy of your driver’s license or passport; or
- A copy of your health insurance card or pension handbook + a copy of your resident card
- Agent identification document
If the request is made by a person other than the Principal (agent), please send the following agent identification documents in addition to the identification documents described in (2) above.- A. In the case of your family member
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- (If living together, a copy of either the driver’s license, passport, or health insurance card of the proxy is also acceptable.)
- B. In the case of a person other than your family member
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- Certificate of personal seal of the Principal; and
- Power of attorney (with the same seal as the seal on the certificate of personal seal)/li>
- If the request is for “Notification of the utilization purpose of personal information” or “Disclosure of personal information of the Principal”, there is a charge (charge: 1,000 Japanese yen). Please prepare a stamp or a fixed-amount check for Japanese 1,000 yen.
- Please enclose the completed ” Request form for disclosure of retained personal data”, “Identification materials” and a self-addressed envelope, and if your request is subject to a charge, enclose a stamp or a fixed-amount check for Japanese 1,000 yen, and send them by registered mail (*) to the following address. (*This is because personal information is included in the content.)
[Mailing address]
Restar Holdings Corporation
Attn: Personal Information Protection Officer
3-6-5 Higashi-Shinagawa, Shinagawa-ku, Tokyo, 140-0002- Please write “Personal information disclosure request documents” in red on the envelope.
- The response to a request for disclosure, will be sent in writing to the address stated on the identification document (in the case of an agent, the address stated on the agent identification document).
12. Matters concerning the point of contact point for complaints
If you have any complaints or inquiries about handling of personal information By Restar Group, please contact as follows:
Restar Holdings Corporation
Attn: Personal Information Protection Officer
3-6-5 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002
13. Inquiries
Please contact us or send your inquiries by mail for inquiries about the matters disclosed pursuant to our Privacy Policy or the Act on the Protection of Personal Information, except for "11. Matters concerning procedures, etc. for responding to requests for disclosure, etc." and "12. Matters concerning the contact point for complaints".
[For mailing]
Please send your inquiries together with the following information.
(1) Inquiry details (required)
(2) Name (required)
(3) Affiliation (Place of work, school name, etc.)
(4) E-mail address (required)
(5) Postal code*
(6) Address*
(7) Phone number*
*Required only if you do not have an e-mail address.
Restar Holdings Corporation
Attn: Personal Information Protection Officer
3-6-5 Higashi-Shinagawa, Shinagawa-ku, Tokyo, 140-0002